Terms & Conditions

Welcome to High Standard Auto Transport. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before booking or using our services.


1. Introduction

These Terms and Conditions (“Terms”) govern the use of our website and the provision of auto transport services offered by High Standard Auto Transport (“we,” “our,” or “us”). By booking a service, you agree to be bound by these Terms.


2. Services Provided

We arrange and facilitate the transport of vehicles across locations within the United States. All services are subject to availability, carrier schedules, and compliance with applicable laws.


3. Booking & Payments

  • All bookings must be confirmed through our website, phone, or email.

  • A deposit or full payment may be required at the time of booking.

  • Payments are accepted via credit/debit card, bank transfer, or other methods specified on our website.

  • Any outstanding balance must be paid before the vehicle is released to the customer.


4. Customer Responsibilities

  • Provide accurate information about pickup and delivery locations, vehicle condition, and scheduling.

  • Ensure the vehicle is in operable condition unless otherwise agreed.

  • Remove all personal belongings from the vehicle before transport (we are not responsible for items left inside).

  • Be available, or have an authorized representative present, for pickup and delivery.


5. Vehicle Condition & Inspection

  • A pre-transport inspection will be conducted by the carrier, and both parties will sign a condition report.

  • Any damage not noted on the report must be claimed upon delivery.

  • We are not responsible for pre-existing damage or mechanical issues.


6. Cancellations & Refunds

  • Cancellations must be made at least 48 hours before the scheduled pickup.

  • Deposits may be non-refundable depending on service agreements.

  • Refunds, if applicable, will be processed within a reasonable timeframe.


7. Liability & Insurance

  • Our carriers are fully insured as required by federal law.

  • Liability is limited to damages directly caused during transport.

  • We are not liable for delays due to weather, traffic, mechanical issues, or events beyond our control.


8. Prohibited Items

Customers may not transport illegal items, hazardous materials, or personal belongings inside the vehicle. Carriers have the right to refuse transport if prohibited items are found.


9. Delays & Delivery Times

While we strive to meet scheduled pickup and delivery times, these are estimates and not guaranteed. We are not liable for delays caused by unforeseen circumstances.


10. Limitation of Liability

High Standard Auto Transport is not responsible for:

  • Loss or damage to personal items inside the vehicle.

  • Mechanical, electrical, or pre-existing vehicle issues.

  • Incidental costs such as rental cars, lost wages, or travel expenses due to delays.


11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state in which High Standard Auto Transport operates.


12. Amendments

We may update these Terms from time to time. Continued use of our services after changes means you accept the updated Terms.


13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

High Standard Auto Transport
📍 Address: California, United States
📞 Phone:+1 888-868-1796
📧 Email: info@highstandardsauto.com